uPLOADING
PRODUCTS

If you are a Shopify user, you have the option to seamlessly sync product information directly from Shopify to Ribbon

Please click here for step-by-step instructions

You have the option to upload a CSV file with your product information to Shoppe Online.

For instructions on how to create and upload a CSV file, please see here

You may manually add products to your Collection by clicking Edit Profile, then Add An Item. Please watch the video here for step by step directions.

Please note that the order of the products and Product Tags may only be added and edited through the CSV file. It is not possible to manually change the order of products on the site or add product tags.

Click here to see the product file/CSV template.

Click here to see product file video tutorial.

Step 1 - Export your items into a CSV file.

Exporting Product CSV from Shopify

Step 2 - Add the following columns to the file:

1. Min Quantity

2. Product Status

3. Sort Order

4. Color

5. Room

6. Origin

7. Values

8. Materials.

Please note: Each product allows maximum 2 types, placed in "Category 1 > Subcategory 1" and "Category 2 > Subcategory 2.” Any additional types will trigger an Error message from the Shoppe Online system and the CSV file will not be able to load.

Set aside ample time to define and cross-check Taxonomy (mentioned below) — the TYPE (Category, SubCategory), FILTER, and PRODUCT TAG columns, per product. Please take a look at our taxonomy guide and note that yours must match exactly as is written. Your Shopify file will already have a Category and Product Tag column. You may leave them there, however please format the data to match our template. These are SO important and will be worth your time and attention: you do not want to be missed while buyers search by keywords!

Step 3 - Update your wholesale pricing and quantities and DELETE the PUBLISHED column.

If you are exporting from a retail site, please change your “Variant Price” to your wholesale pricing. Minimum Quantity is treated as case pack quantity and will increase in multiples just like case packs. Please delete the "Published" column.

Step 4 - Use the Sort Order column to Order your products.

Items will appear from the lowest sort number to the highest. We recommend using multiples of 10 while numbering (10, 20, 30 , 40...) so that you may easily insert products between your original sequence without having to renumber everything. ie If you wanted to insert a product between 10 and 20, simply number it 11.

Step 5 - Save your file as CSV or comma separated value. The first row must be the column headers. 

If you are working in Apple Numbers, it will automatically add a header row with the file name. Please be sure to delete that.

Step 6 - Step 6 - Send to hello@shoppeobject.com for a final check one month after onboarding. You can continue to add and iterate on your Product File until the date of the launch, as well as afterwards, any time during the season.

Step 7 - Upload your final CSV Product file to the SHOPPE ONLINE site after your file review is complete.

Step 1 - Export your items into a CSV file from your existing site. If you do not have the ability to export a CSV file, you may create your own by following Step 2 below.

Link: Exporting Product CSV from SquareSpace

Step 2 - Please use the Product File Template to match your export from your site. Please follow the directions within the template to ensure for a seamless upload to SHOPPE ONLINE. You may need to delete some columns and add others such as minimum quantity and all five or our filters.

Please be sure to check your tags, type, and filters. Set aside ample time to define and cross-check Taxonomy (mentioned below) — the TYPE (Category, SubCategory), FILTER, and PRODUCT TAG columns, per product. Take a look at our taxonomy guide and note that yours must match exactly as is written. These are SO important and will be worth your time and attention: you do not want to be missed while buyers search by keywords!

Please note: Each product allows maximum 2 types, placed in "Category 1 > Subcategory 1" and "Category 2 > Subcategory 2.” Any additional types will trigger an Error message from the Shoppe Online system and the CSV file will not be able to load.

Step 3 - Use the Sort Order column to Order your products.Items will appear with from the lowest sort number to the highest. We recommend using multiples of 10 while numbering (10, 20, 30 , 40...) so that you may easily insert products between your original sequence without having to renumber everything. ie If you wanted to insert a product between 10 and 20, simply number it 11.

Step 4 - Save your file as CSV or comma separated value. The first row must be the column headers. 

If you are working in Apple Numbers, it will automatically add a header row with the file name. Please be sure to delete that.

Step 5 - Send to hello@shoppeobject.com for a final check one month after onboarding. You can continue to add and iterate on your Product File until the date of the launch, as well as afterwards, any time during the season.

Step 6 - Upload your final CSV file to the SHOPPE ONLINE site after your file review is complete.

Each product must be listed on one row and have a:

1. Title

2. Description

3. Image URL*

4. Wholesale Price

5. SKU

6. Minimum Quantity

7. Product Status

8. Sort Order

*Multiple image URLs will be listed one per row, please see the template and video for how to list multiple images.

**Your main product image should be a regular product image with a white or neutral background. You may use your lifestyle images as secondary images for the product.

***IMPORTANT! All product images on Shoppe ONLINE are square. If you have rectangular images, they will be cropped to center automatically.

Some of your products may have variations such as different sizes, color options, wording etc. Each product may have up to three different types of options with unlimited choices for each option. For example, a shoe may have a gender option (Womens or Mens), a color option (Blue, Red, Yellow, Black etc), and a size option (6, 7, 8, 9 etc). You would need to list each possible combination Women's, Blue, Size 6, Women's, Blue, Size 7 etc with it's own unique SKU.

Each product variation option must be listed on a separate row - please see the template for how product variations must be listed.Each product variation option must have it's own unique SKU.Each product variation option may have one Variant Image URL that will be shown to buyers when that selection is made.

Taxonomy is how your product will be found within different search methods on the Shoppe Online platform. Please see the section below for a full description of Taxonomy.

Your product file will include:Type (where you list your Categories)Product Tags (this includes the Shoppe Online Marketing Story Tags as well as any tags you wish to use)Five Filter Columns (Color, Room, Values, Materials, Origin)

Please note: Each product allows maximum 2 types, placed in "Category 1 > Subcategory 1" and "Category 2 > Subcategory 2.” Any additional types will trigger an Error message from the Shoppe Online system and the CSV file will not be able to load.

You can learn more about taxonomy below.

You may manually add products to your Collection by clicking Edit Profile, then Add An Item. Please watch the video here for step by step directions.

Please note that the order of the products and Product Tags may only be added and edited through the CSV file. It is not possible to manually change the order of products on the site or add product tags.

It is best to always make any edits or changes to your products with your Product File and then reupload it. Reuploading your Product File will overwrite the existing data with the new file.

Uploading a new product file will not automatically delete a product. This is a safety measure. The only way to delete a product is to click on that product, click on Edit, and then on Delete. If you want to remove a product that has sold, it is best to not delete it but to "Save as a Draft". This will hide the product from view but it is still in the system and can still appear on old POs.Uploading a new file that is missing some products will force those "old" products to the top of your list.

Watch this video for step by step instructions.

While on your Collection Page, click on Edit Profile, then click on Export Items. This will automatically download your current product file to your computer.

You may use this file to make any edits to products and then re-upload the file to see those changes reflected in your Collection.

Watch this video for step by step instructions.

While you can always delete a product, this will delete that product entirely from the system. If that product has been sold, it will appear in red on the PO and if the PO has yet to be charged, you will be unable to charge for those deleted products.

If you would like to keep a product in the system, however hide it from view or sales, then you may click on "Save Draft" to mark it as Inactive.

To mark a product as a Draft, click on Edit Profile, then click on the desired product, then click SAVE DRAFT - this will keep the product within the system and you may switch it to Active at anytime in order to bring it back into view and available for purchase. You may find draft products in your DRAFTS folder.